Refund Policy

Due to the nature of our digital services, we do not offer refunds for FileLite licenses.

Once a purchase has been completed and access to our platform has been granted, we cannot provide refunds. This policy is in place because:

• Digital services cannot be "returned" in the traditional sense
• Once accessed, the service benefits cannot be retrieved
• Our platform is immediately accessible upon purchase
• We provide comprehensive previews and free tier before purchase
• FileLite provides a non-tangible, irrevocable digital license key that cannot be "returned" or revoked

If you're facing any problems with our platform or have any questions, we're here to help. Please don't hesitate to reach out to us through one of the following channels:

• Email: [email protected]
• Support: https://x.com/_hey_jules

Our support team is committed to assisting you and ensuring you have the best possible experience with FileLite.

To ensure you're making the right purchase decision, we provide:

• Free Tier: Limited access to test our platform
• Feature Lists: Complete breakdown of what's included
• Pricing Transparency: Clear pricing with no hidden fees
• Product Description: Detailed information about all features

We encourage you to thoroughly review all available information and try our free tier before making a purchase.

If you experience technical issues with our platform:

• We will provide technical support to resolve any problems
• We may offer workarounds or alternative solutions if needed
• We will work with you to ensure the platform works as described
• If the platform is fundamentally broken, we will provide fixes or alternatives

Our goal is to ensure you can successfully use the platform you've purchased.

If you have any questions about this refunds policy or need assistance with your license, please contact us at [email protected].

By purchasing a license, you acknowledge that you have read, understood, and agree to this no-refunds policy.